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privacy policy

Last Updated: Aug. 27, 2025

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At Mastery, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, and services. This policy applies to information we collect when you use our websites, apps, shop in our online stores, subscribe to our emails or text messages or otherwise interact with us as described below (collectively, the “Site”). We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. Capitalized terms not defined herein shall have the meanings ascribed thereto in our Terms of Service.

 

Acceptance Of These Terms

By using this Site on any computer, mobile phone, tablet, or other device, making a purchase from the Site, or otherwise interacting with the Site, you signify your acceptance of this policy and any changes to this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

1. Information We Collect. When you use our website or purchase a Master Plan, we may collect:

 

  • Personal Information: Name, email address, billing address, and payment details.

  • Account Information: Login credentials and subscription details.

  • Usage Information: Pages visited, downloads, clicks, and time spent on site.

  • Device Information: Browser type, IP address, and operating system.

 

2. How We Use Your Information. We use your information to:

 

  • Deliver your digital downloads and subscription services.

  • Process payments securely.

  • Send order confirmations, receipts, and product updates.

  • Share tips, offers, and launch news (only if you opt in).

  • Improve site performance, design, and customer experience.

  • Prevent fraud and ensure secure transactions.

 

3. Sharing Your Information. We respect your privacy. Your data will never be sold.

However, we may share limited information with:

 

  • Payment processors (e.g., Stripe, PayPal) to complete your purchase.

  • Email providers (e.g., Mailchimp, Klaviyo) to deliver updates and offers you subscribe to.

  • Analytics and advertising partners (e.g., Google Analytics, Meta Ads) to understand site use and deliver relevant ads.

  • We may share information about you as follows: (i) with consultants, third-party service providers or other vendors who need access to such information to carry out work on our behalf, such as website hosting, data analysis, payment processing, order fulfillment and delivery, information technology and related infrastructure provision, customer service, email and/or text message delivery, auditing, or other services; (ii) in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process or as otherwise required by any applicable law, rule or regulation; (iii) if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of us or any third party; (iv) in connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company; or (v) with your consent or at your direction. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. We do not share your Personal Information that we have collected directly from you on our Site with third parties for those third parties’ direct marketing purposes unless you have consented (either through an opt-in our opt-out opportunity) at the time you provide your Personal Information.

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Each partner is bound by their own privacy and data policies.

 

4. Your Choices.

 

  • Email Preferences: You can unsubscribe from marketing emails anytime by clicking “unsubscribe” in the email footer.

  • Cookies: Manage cookie preferences in your browser settings (see our Cookies Policy).

  • Account Data: You may request deletion or update of your personal data at any time by contacting us at support@hellomastery.com.

 

5. Data Security. We use secure payment gateways, SSL encryption, and industry-standard safeguards to keep your personal data safe. However, no online transmission is 100% secure, so we encourage you to use strong passwords and protect your login details.

 

6. Retention of Data. We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

 

7. Children’s Privacy. Our services are not directed to individuals under 16. We do not knowingly collect information from children. If we learn that we have, we will delete it promptly.

 

8. Your Rights. Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws, including the right to access, correct, or delete your data. To exercise these rights, contact us at support@hellomastery.com.

You have the right to request that we disclose information about our collection and use of your Personal Information over the past 12 months, including:

  • Categories of Personal Information we collected;

  • Categories of sources for the Personal Information we collected;

  • Our business purpose for collecting Personal Information;

  • The categories of third parties with whom we share that Personal Information; 

  • The categories of Personal Information that we share with those third parties; and

  • The specific Personal Information we collected about you.

In order to have us provide specific pieces of information, we will require a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. 

 

If you would like to exercise your Right to Know, please submit your request by emailing support@hellomastery.com​

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9. Updates to This Policy. We may update this Privacy Policy periodically to reflect new regulations, technologies, or business practices. Any updates will be posted here with a new “Last Updated” date.

 

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

support@hellomastery.com

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